About Us

Claims Advice Line is a trading style of Mercantile Claims Management solutions Ltd and is fully regulated to carry out claims management activities. FCA registration number 831699.

We are an expert claims management company that provides services to the general public and companies. We have a highly successful track record and have an excellent winning team. One of our Directors, Helena Beare, is an Ex-trading standards officer that has committed her career to protect the general public from rogue companies. We have fought against financial institutions and organisations that seek to protect the companies who pay them.

Our priority is our clients' success. We believe that actions speak louder than words; as such, we operate our fee structure on a No Upfront Fee basis. Therefore, you only pay us if we successfully win your claim. In the first six months of 2022 , we have already recovered over £700,000 for our clients.

All of our clients have one thing in common. They were mis-sold the product or service they paid for. Our expert team have the knowledge and experience to put things right. However, many of our clients' emotional and mental distress will never be forgotten. Our compassionate team will help you every step of the way. And do their very best to fix all that they can.